Shipping policy
Thank you for visiting Twinklenightbyneha. We strive to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across Pakistan, ensuring that we provide the very highest levels of responsiveness to you at all times. All orders within Pakistan are routed through TCS. All our domestic clients will be provided with a tracking ID when the order is dispatched.
📦 Order Confirmation & Advance Payment Policy
To ensure a smooth and secure shopping experience, all orders require confirmation through a phone call after checkout.
Once your order is confirmed, we kindly request an advance payment of 20% of your total bill. This can be made via online bank transfer or preferred digital payment methods. The remaining 80% will be collected as Cash on Delivery (COD) at the time of delivery.
This advance helps us begin processing your order quickly and ensures faster delivery.
We value your trust and are committed to providing high-quality products and reliable service. If you have any questions or need assistance, our customer support team is always here to help.
Processing Time
Once the order is verified, it will be dispatched within 1-2 working days and will be delivered to you within 4-5 working days. You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping methods:
- Standard Shipping: 5-7 business days
Delivery delays can occasionally occur due to unforeseen circumstances beyond our control.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email containing tracking details once your order has shipped. The tracking number will be active within 24 hours.
Questions
If you have any questions about the shipping and delivery of your order, please contact us at twinklenightbyneha@gmail.com or 0326-0737760.